Christy Jackson is the senior director of reputation management and communications, working with a team of professionals who execute the University’s media relations, issue management, crisis communication, internal and operational communications, and content development and storytelling efforts. She joined UNC Charlotte as the first director of communications for the Division of Business Affairs in March 2016, where she also served as a crisis communication manager for the University. Prior to joining UNC Charlotte, she held communication roles at Sweet Briar College, Radford University and Virginia Tech. Jackson completed a bachelor’s degree in communication with a concentration in public relations and a master’s degree in corporate and professional communication, both from Radford. She also holds a certificate in crisis leadership in higher education from Harvard University's Kennedy School. She is involved in the Public Relations Society of America (PRSA), serving on the board of PRSA Charlotte.