Jaclyn Piatak, Ph.D., is an assistant professor in the Department of Political Science and Public Administration at the UNC Charlotte and teaches courses in the Gerald G. Fox Master of Public Administration Program. Her research interests include public and nonprofit management, volunteering, and social policy. More specifically, her work examines how organizations interact to deliver public services, how job sector relates to individual outcomes and behaviors, and how society influences employment and volunteering. Her work appears in outlets like the Journal of Public Administration Review and Theory and Nonprofit and Voluntary Sector Quarterly, as well as her co-authored book, "Occupational Labor Shortages: Concepts, Causes, Consequences, and Cures." Dr. Piatak’s professional experience includes working in the federal government at the Occupational Safety and Health Administration in the U.S. Department of Labor, and the Corporation for National and Community Service.